Arclo
All features
Essentials

Ticketing

Support that does not live in your DMs.

Members open a private channel from a panel you designed, optionally after filling in a form. Staff claim it, add people, rename it and close it with a reason — and the transcript archives itself. Panels, ticket history and per-panel analytics all live on the web.

Add to DiscordRead the docs
Try it

Open a ticket, claim it, close it

The whole flow, with the buttons Arclo ships with. Channel tickets or thread tickets, per panel.

01
Panels you designButtons or a dropdown, several categories per panel, each routed to different staff roles.
02
Forms before the channelAsk the three questions you always end up asking, before the ticket even opens.
03
Real staff toolsClaim, transfer, add or remove members, rename, and close with a reason that gets recorded.
04
Transcripts and analyticsEvery closed ticket keeps its transcript, and each panel reports volume and response times.
On the web

The queue, the builder, and every transcript

An eight-tab builder behind each panel: the panel, the form, the opening message, the replies, the transcript and the close. Every message, attachment, embed and reaction is saved when a ticket closes and readable in the browser afterwards, with edited messages marked as edited.

arclo.gg/dashboard/ticketing
Nebula Collective/Ticketing

Ticketing

Private support tickets with transcripts and staff tools.

Members open a private channel from a panel.

Enabled
PanelsAnalyticsHistory

Your ticket panels3 / 10

New panel
SupportPublished4 open
support-tickets·Buttons·3 ticket types
Staff applicationsPublished
apply·Dropdown·2 ticket types
PartnershipsDraft
No channel set·Buttons·1 ticket type

Panels with buttons or a dropdown · pre-ticket forms · transcripts saved on close

In Discord

What your members type

Commands are registered per server and only while the system is switched on — so a server that never turns this on never sees them in its command list.

/ticket add

Gives a user or role access to the current ticket channel.

/ticket remove

Removes a user's or role's access to the ticket channel.

/ticket open

Reopens a ticket that is currently closed.

/ticket close

Closes a ticket that is currently open.

5 more commands in Ticketing. Every one can be renamed, restricted to roles or switched off per channel from the dashboard — see the docs

More in Essentials

ModerationWarns, mutes, kicks and bans with a full case history — plus notes, purges, lockdowns and appeals.Auto ModerationThirty-five filters, honeypots, auto purge, a slowmode manager and AI moderation — all of it acting before a moderator has to.SecurityAnti-nuke limits on everybody with power, raid defence, Join Guard and a threat level that tightens them all at once.
Get started

Give your server its weekend back.

One all-in-one bot, 50+ systems, one dashboard, one login. Add Arclo and have your first system running before you finish this sentence.

Add to DiscordRead the docs