Talk to the people who run it.
Most questions are answered fastest in the support server, where somebody is usually around. For anything legal, privacy-related or commercial, use the address of record below — it reaches whoever runs Arclo rather than a queue.
Fastest
Support server
Ask in a channel or open a ticket. Bugs, setup problems and “is this supposed to happen” all land here, and other server owners answer as often as we do.
If Discord is not an option
Email support
The same help, over email, for anyone who would rather not join another server. Include your server’s ID and what you expected to happen — it saves a round trip.
Address of record
Legal, privacy and business
Data requests under the Privacy Policy, notices under the Terms, partnerships and anything else that needs a written answer.
Give your server its weekend back.
One all-in-one bot, 50+ systems, one dashboard, one login. Add Arclo and have your first system running before you finish this sentence.